|Most problems that happen can be solved remotely. This is a huge advantage as you do not have to pay a “call out” fee, and response times are often quicker. Excel IT Services can offer remote support, even if you're behind a firewall. There is no special configuration required for your system, and you do not have to install any software. All you need to do is call us and download a small file. Once this is done, we provide you with a 3 digit code and we can see what you see on your screen. No longer will you need to try and explain the problem, as the technician will be able to see the problem for themselves.
|If you own and run a company, you do not want to spend time trying to put an IT system into your company. We can plan and implement your IT system with your specifications and requirements, from internet connection to server to desktop machine. Most implementations Excel IT perform over the weekend, so we do not disturb you or your staff.
Some of the things we can do are: