The telephone is key to all voice communications in companies. Any company above 3-5 users can make the most from from having there own phone system. This cuts down on the amount of lines needed and enables you to easily transfer calls from one phone to another. Small and medium-sized businesses (SMBs) looking for telephony solutions have never had a lot of options. Phone systems from larger manufacturers are simply too expensive and key systems are feature-lean, low technology solutions that don’t scale as your business grows. Well, times have changed.
At Excel we prefer the trixbox over any other phone system. This is due to the exceptional price and flexibility the system can offer out of the box and with additional add-ons. This is because the trixbox® Pro is the next evolutionary step in business communications. Built on market-proven commercial technologies, trixbox Pro is an affordable communication solution that is: easy to use, easy to manage, scalable, reliable, and delivers enterprise-class features. trixbox Pro supports: branch locations, home workers, and even workers on the road. trixbox Pro also gives SMBs the ability to save money by utilizing VoIP service providers, and conducting conference calls in-house instead of using expensive third party providers.
With the costs of having employees on site such as floor space, electricity, rates and travel expense many companies are looking into home workers. One big expense is getting the communication facilities to the users home and how you can monitor them. The trixbox helps you do this by using any normal cheap broadband connection as an extention from the office. So to any supervisor they would have the same reportability as if all your staff were in the office.
For road worriers there is Boomerang® Mobile Integration so used in conjunction with FindMe, Boomerang Mobile Integration allows you to send a call that has been forwarded to your cell phone right back to any extension on your trixbox Pro. Simply press a few keys on your mobile phone and… presto… that call is redirected to your assistant or back to your own desk. You can even record calls on your mobile using Boomerang!
This solution is available either as an appliance or as a software solution to run on a PC or Server. It comes with a presence management tool (HUD) enabling users to control business communications from their desktops. With 4 different versions available to cater for all your hands on needs and the information to take you from a receptionist up to call center manager.
Excel can provide you the technical needs to design and implement a IPPBX into your company, then carry on supporting your users and system. All we need is what you want to get out of the system, be it via BT ISDN lines or sip to how much information or control you want over staff.
If you know what your looking for you can visit our shop for appliances and vmware downloads. If you want more information give us a call on 01342 888 279 and see if it is right for you.